Key Holding Service

As your authorized key holders, we take the responsibility of being your first point of contact in the event of an alarm activation very seriously. The last thing you want is a call in the middle of the night, informing you that your alarm is going off while you’re miles away.

We ensure that your home is safe and secure

In most cases, alarm activations are due to faults. If that happens, a senior member of our team will be dispatched immediately to check your property. If the situation is more serious and security-related, we’ll work directly with the police to ensure your home is safe and secure. Once everything is under control, we’ll contact you at a reasonable time to inform you of the situation and recommend the next steps.

Wendy and Liam P.
Wendy and Liam P.
☆ ☆ ☆ ☆ ☆

The Key Holding Service is invaluable. If something goes wrong, there is always someone on site who can take care of it. Thanks to the team at HPM Mallorca.

Dexter B.
Dexter B.
☆ ☆ ☆ ☆ ☆

With the increased risk of squatters on the island, I sleep better at night knowing someone is there regularly, making sure there are no unwanted guests.

We've got you covered

Key holding comes with a range of other benefits that make it an essential service for homeowners in Mallorca.

We handle all keys with the utmost care. They are stored in a secure area, accessible only by senior staff members. No one, unless they are well-known and trusted by us, will ever be given access to your property. If, for example, an engineer needs to enter your home to service an appliance, they will always be accompanied by one of our team.

Key Holding for homes in Mallorca
Key Holding for homeowners in Mallorca - hasslefree
Key Holding for holiday homes in Mallorca

We take care of your home with maximum reliability

We understand that key holding is a huge responsibility, and it’s one we take with the utmost seriousness to ensure your home is in safe hands at all times.

Included services at a glance

Prices from €75 per month

  • Key Holding

    Safeguarding property keys and providing access to owners, visiting guests, or tradesmen upon request.

  • Pre/Post Weather Checks

    Inspecting the property before and after inclement weather to ensure storm drains are clear and all items are safe and secure.

  • Meeting Visitors or Tradesmen

    Attending the property to meet visitors, tradesmen, or deliveries.

  • First Point of Contact for Issues

    Serving as the primary contact for any issues arising at the property. Call-outs are included in the key holding fee.

  • Contractor Management

    Managing and reporting on contractor work, including sending pictures and inspection reports when necessary.

  • Business Centre Services

    Offering services like printing, postage, and making the office address available for receiving mail or deliveries.

Why you should choose us

Unique Selling Points_HPM Mallorca
Unique Selling Points_HPM Mallorca_mobile
Jade and Frank Q.
Jade and Frank Q.
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Thank you for the great service. Without you, we would have been lost and would certainly have had to travel back and forth a lot more. It saved us a lot of time and money.

Antonia A.
Antonia A.
☆ ☆ ☆ ☆ ☆

We always book this service as it's just so useful. The false alarm scenario in particular happens to us quite often. If we had to deal with it ourselves every time, it would be really nerve-wracking and annoying. It's good that there are companies like HPM Mallorca that take care of this.

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